![]() ![]() ![]() With this feature, you’ll have access to a dedicated support team that can help you resolve any issues quickly and efficiently. We understand that sometimes things don’t go as planned, which is why we’ve introduced premium P2P (peer-to-peer) support. Have questions? Contact Fetch customer support. View our updated Fetch Parter Knowledge Base to learn more about these updated procedures. Report any claims promptly, within 24 hours of the conclusion of a rental.Request mileage and fuel reimbursements (only for partners not utilizing Fetch hardware).With these new options, Fetch partners will now be required to: ![]() This will allow customers to contact owners with any questions or concerns they may have, and owners will now be able to quickly resolve any issues for customers. During their rental, customers will have access to contact information for Fetch partners and be able to contact Fetch partners directly via the default phone number for partners. Log into your Fetch account to view your vehicle inventory and pricing for each vehicle.Ĭustomers and renters will now have the option to directly contact each other. This means that renters can drive further without incurring additional fees, and you can continue to earn more with each rental. We’ve increased the default included mileage for rentals to help you stay competitive and attract more renters. (Offering unlimited mileage is a proven tactic to attract more renters!) Partners may also customize their pricing, including offering unlimited mileage. Most partner vehicles will receive new default vehicle pricing that includes: We’re particularly excited about this update, as box trucks are among the most in-demand vehicle types on Fetch.įetch provides new pricing options to keep your vehicles competitive in the marketplace, including options for offering unlimited mileage with your vehicles. This expands the vehicle types partners may now offer, as partners may now list pickup trucks, cargo vans and box trucks for rental on Fetch. We’re also excited to announce that Fetch partners may now list and rent box trucks up to 16 feet in length. To help you get started, we’ve included examples of successful full contact rentals in our help center.Īdditionally, Fetch partners may continue to purchase Fetch hardware to upgrade their fleet and enable a fully contactless rental experience. Instead, Fetch partners can now choose to provide keys to renters through a variety of in-person or remote key exchanges. Now, a hardware device is no longer required for new Fetch partners listing their trucks on Fetch. Previously, all Fetch partners were required to install a hardware device in their vehicle before renting it on Fetch. We’re pleased to announce that truck owners can now list their vehicles for rent on Fetch and instantly begin accepting rentals without having to install a hardware device. Hardware is no longer required for Fetch rentals Our team has been hard at work developing these features to help partners list vehicles faster, increase the variety of trucks available on Fetch and streamline the rental process. We’re excited to announce major new updates to the Fetch platform that will provide new options and flexibility for our partners. ![]()
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